
Terms & Conditions
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CONTRACT
These Terms and Conditions apply when you request quotes or place orders with Branscombe. If you have any questions, please email info@branscombe.co.za. A binding contract is formed when we accept your order and receive a 60% deposit.
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ORDERS & QUOTATIONS
Quotes are valid for 14 days. We create them based on the measurements and details you provide. You must double-check all sizes and descriptions before finalizing your order. Branscombe is not responsible for mistakes in measurements or details provided by you.
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CUSTOM ORDERS
We happily create custom designs based on your written requests. Please give us your design details on time so we can complete your order quickly.
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ORDER AMENDMENTS
To change a confirmed order, you must send us a written request. We cannot guarantee we can make the changes. If we do adjust your items, you will pay extra for the materials, labor, and transport.
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TERMS OF PAYMENT
A 60% deposit is required before we start working on your order. We will not begin until the money clears in our bank account. The remaining balance must be paid in full before your items are delivered or installed.